Operational Ecosystem
solutions to streamline repetitive tasks.
Real-Time Instant Booking.
Here's how it works:
You list your services and their available times on BookClick. Then, you either send a direct link to your customers or integrate the link on your website, enabling easy online booking. Customers can instantly reserve a service, reducing the need for phone calls and emails. Once a customer finalizes a booking, they receive a confirmation email immediately. This email not only provide them peace of mind that their booking is secured but also includes a unique tracking link. Customers can use this link to monitor their booking's status and make any needed adjustments.
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E-Signature Integration
Here's how it works:
Firstly, you prepare the document requiring electronic signatures. Then, you designate where each party must sign, initial, or provide necessary information. Customers are prompted to electronically review and sign the document during the booking process. Once signed, BookClick automatically notifies you, securely storing the completed document in each customer's reservation card. You can then download, print, or share the signed document as necessary. BookClick's electronic signatures hold legal validity globally, meeting stringent security standards for authentic and secure transactions.
Reduce No-Shows. Advance Confirm
Here's how it works:
The day before a scheduled appointment, BookClick sends an SMS reminder to the customer. This message includes details about the appointment and a tracking link, allowing the customer to confirm or adjust their reservation for the following day. Once the SMS is sent, the status of the reservation changes to 'Reminded' in the system, indicating that the message has been delivered and is awaiting customer action. This approach significantly reduces no-shows and helps prevent last-minute surprise cancellations, enabling businesses to manage their schedules and resources more efficiently. Confirming appointments in advance also optimizes daily operations. Overall, this function not only saves time for both parties but also greatly enhances the customer service experience.
Team Dispatching
Here's how it works:
Once a customer confirms their reservation for tomorrow, the status on the reservation changes to 'Confirmed'. This indicates that the customer has been reminded, has confirmed, and is prepared for their appointment. At this point, you can easily assign the job to your team with just a few clicks. You can select one or multiple team members for the job. Once assigned, the job will be dispatched, and your team members will receive an automated notification informing them of their new assignment. This process keeps your team well-informed in advance. It allows for better resource management. Ultimately, this function boosts overall operational efficiency and customer satisfaction by ensuring that services are delivered promptly and on-time.
Salary Calculation & Tracking
Here's how it works:
The system automatically calculates the team's salary based on the details provided and the individual settings in each team member's account, ensuring both accuracy and speed. Your team will appreciate the transparency and immediacy of seeing their earnings updated in real time on their accounts. This enables effective financial management. From your perspective, you will immediately know how much the customer paid, the labor costs, and your net profit after labor expenses. It makes easier to track profitability and operation.
Power of Lifetime Customer Data
Here's how it works:
​After a job is completed and its report is approved by you, the customer's information is securely stored in your history. This section serves as a database. You can always access customer details and information about past jobs. You will never lose any customer data. When a returning customer contact you again, finding their information is straightforward—simply search using their phone number, email, or name. Maintaining a lifetime customer database allows you monitor customer trends and refine services based on historical insights. continuously expanding your customer database.
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Business Hub
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One Screen
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All Tasks
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Total Management
We Integrate With Your Website
Centralize appointment bookings on your website for easy tracking and management from one place. Removes barriers to booking, making the process straightforward and accessible for visitors. As a result, customers are more inclined to take action and book appointments. Additionally, this integration provides valuable data and insights into customer behavior.